Total Quality Management in Education

Total Quality Management in EducationThis text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;”Total quality management” (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with TQM.;Revised and updated, this edition introdu…

May 1, 2002
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The Five Most Important Questions You Will Ever Ask About Your Organization

The Five Most Important Questions You Will Ever Ask About Your OrganizationWith Peter Drucker’s five essential questions and the help of five of today’s thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance. Peter Drucker’s five questions are: What is our Mission? with Jim Collins Who is o…

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Medical Quality Management: Theory And Practice

Medical Quality Management: Theory And PracticeThis new comprehensive resource Medical Quality Management: Theory and Practice addresses the needs of physicians, medical students, and other health care professionals for up to date information about medical quality management. In reviewing the key principles and methods that comprise the current state of medical quality management in U.S. health care, this text provides a concise summary of quality improvement, patient safety and quality measurement methodologies. This textbook also describes…

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Total Alignment: Tools and Tactics for Streamlining Your Organization

Total Alignment: Tools and Tactics for Streamlining Your OrganizationALIGN YOUR BUSINESS FOR SUCCESSFrom overarching vision to individual competency scorecards, Total Alignment arms you with powerful concepts and tools to run a successful, efficient business. No matter what size or type of business you run, business strategy experts Riaz Khadem and Linda Khadem show you how to align your team and operations from the ground up and from the top down.Total Alignment is the result of innovative thinking, solid research, and thirty successful years of consulting exper…

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Quality Middle School Leadership: Eleven Central Skills Areas

Quality Middle School Leadership: Eleven Central Skills AreasQuality Middle School Leadership: Eleven Central Skills Areas – Second Edition, is designed to assist middle school principals in their efforts to reform middle school education through practical application of the effective schools research and the quality management principles of W. Edwards Deming. The author has worked with middle school principals as a consultant in assisting them to reform and restructure their schools. His interest focused on three questions: (1)What are the essential skil…

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Quality and Performance Excellence: Management, Organization, and Strategy

Quality and Performance Excellence: Management, Organization, and StrategyThis book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses….

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Total Quality Management in Education

Total Quality Management in EducationThis is a completely revised version of a very successful text first published in 2001. It incorporates the author`s rich experience (at both the micro and macro levels) in the actual implementation of TQM in various educational institutions. He has deftly adapted the TQM philosophy and methodology—which originated in industry—to suit education, and anchored it in the Indian cultural ethos. …

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Total Quality: Management, Organization and Strategy

Total Quality: Management, Organization and StrategyTotal Quality Management presents the basic principles and tools associated with TQ and provides many illustrations and end-of-chapter cases that can be used as the basis for class discussion. Many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Unlike most books on TQ, this one is organized according to traditional management topics. This organization helps students to see the parallels between TQ and manage…

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Total Quality: Management, Organization and Strategy

Total Quality: Management, Organization and StrategyThis book has three objectives in mind for managers and business professionals: 1) to familiarize managers with the basic principles and methods associated with total quality management; 2) to show managers how these principles and methods have been put into effect in a variety of organizations; and, 3) to illustrate the relationship between TQM principles and the theories and models studied in management practice….

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